Frequently asked questions

Shipping: we work with couriers for Peru and, depending on setup, other destinations. Times are estimated business days unless force majeure applies.

Returns and exchanges: we accept requests within the period and conditions we publish (unworn product, tags, packaging). Return shipping costs may follow country-specific rules.

Sizing: check the size guide on the product page. For doubts you can contact us via WhatsApp from the product or checkout.

Payments: we use secure processors; if a payment is pending or declined, the order is not confirmed until approval.

Account and data: request help with your account or privacy through the official email or form we indicate on the site.