Privacy policy

XEVRYN (“we”, “XEVRYN S.A.C.”, RUC 20615832210) processes your personal data under applicable law in Peru (Law No. 29733 and regulations) and the policies of payment, messaging, and infrastructure providers involved in your order.

We process identifying, contact, transaction, shipping, and — when you use optional features — stylist chat, virtual try-on, wardrobe saves, and marketing preferences. Purposes include performing the purchase contract, customer service, tax compliance, fraud prevention, service improvement, and — with consent where required — cart recovery, WhatsApp notifications, and similar messages.

We do not sell contact lists to third parties. We share data with processors that help us operate the platform, including payment (Mercado Pago), email delivery, cloud hosting, analytics, identity providers (Google, Meta/Facebook when you choose social login), WhatsApp Cloud API (Meta, when you opt in), and AI providers when you use stylist or enrichment features. Their use of data is governed by their policies and our agreements with them.

We retain information as long as necessary for those purposes and legal retention periods (including tax and order records). You may exercise rights of access, rectification, cancellation, opposition, or withdraw consent where applicable via the contact channel below or the dedicated data deletion instructions.

Card and other payments are handled by certified providers (e.g. Mercado Pago). XEVRYN does not store your full card number on its own servers.

To request deletion of account-linked data, follow our Data deletion instructions (separate page — required for Meta/Facebook integrations). For privacy questions or ARCO requests: admin@xevryn.com.